Repairs Planner - £26,000 - Flintshire
This is a great opportunity to work for a company which is rapidly expanding, with sites all over country. My client is a reputable supplier of all-inclusive facilities management solutions. They take pride in providing top-notch services that are customised to each individual client's demands.
They are looking for a Repairs Planner to join their team due to company expansion.
Job role:
The chosen applicant will be in charge of managing a network of contractors to guarantee effective upkeep and repairs at their clients' homes.
Key responsibilities:
- Answering maintenance requests from clients over the phone and through our Computer-Aided Facilities Management (CAFM) system
- Planning and organising scheduled maintenance visits
- Using our CAFM technology and phone conversations to manage contractors
- collaborating with the technical team to troubleshoot maintenance and repair issues
- Managing processes and workflows using the CAFM system
- Regularly meeting with clients in person or through Teams
Skills - Essential:
- Strong problem-solving abilities with a rational and realistic approach to difficulties Strong experience working in a fast-paced help desk or call centre
- Outstanding experience with client service
- Outstanding communication abilities and an assured manner
- Strong interpersonal skills with the capacity to establish constructive connections both within and outside Strong ability to maintain composure under pressure
- Being available to work Monday through Friday from 9 a.m. to 5 p.m. and to be on call one Saturday every six weeks
Benefits:
- Bereavement leave
- Casual dress code
- Company events
- Company pension scheme
- Cycle-to-work program
- Discounted or free food
- Free flu vaccinations
- Free parking
- Gym membership
- Health & wellbeing program
- On-site parking
- Employee referral program
If this sounds of interest, please send me your CV to Georgina.Rhodes@Senitor.com as interviews are being conducted ASAP!
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