IT Support
Dublin
Hybrid
€35 - 45K depending on experience
Excellent benefits offered
Only candidates authorised to work in the EU will be considered.
Senitor are thrilled to be working with an Irish company who are seeking a customer-focused, highly motivated IT Support Technician to join our team. The ideal candidate will have a strong background in IT support, excellent problem-solving abilities, and the capacity to work effectively in a fast-paced environment. You will be responsible for supporting store and retail systems, ensuring seamless technology operations and delivering exceptional customer service.
Key responsibilities include maintaining POS systems and customer-facing solutions, supporting new store openings and modernizations, and diagnosing technical issues with a focus on root cause analysis and resolution. You will also perform regular maintenance, respond to IT emergencies, and contribute to project execution with technical documentation and support.
Skills Required:
- Degree in Computer Science, IT, Software Engineering, or at least 1 year of relevant experience
- Hands-on experience with POS systems and retail IT environments
- Solid understanding of computer hardware, software, and networking
- Strong problem-solving skills with a proactive approach to troubleshooting
- Excellent communication and interpersonal abilities
- Capability to work both independently and within a team
- Effective time management and task prioritization skills
- Quick learner, adaptable to new systems and technologies
- Knowledge of KPIs and SLAs, with a track record of meeting performance targets
- Relevant certifications (e.g., CompTIA A+, Network+) are advantageous
- Full clean drivers licence essential.
To apply for this amazing opportunity, contact margaret.parker-grimes@senitor.ie.
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
