IT Officer, Unified Comms
Dublin - Onsite
€65-70K
Amazing Benefits! 10% Bonus, 27 Days Holidays, Pension and much more.
Only candidates authorized to work within the European Union will be accepted.
As an IT Officer specialising in Unified Communications, you will be a key member of our client's IT department. Leading a small team of IT assistants, you will oversee the development, implementation, and maintenance of their unified communication and collaboration solutions across their Irish offices. Your role will involve a variety of responsibilities, from project management to technical support, ensuring that their communication systems operate smoothly and efficiently. Key responsibilities include:
Monitoring & Administration: Oversee all meeting room technology, ensuring equipment is up-to-date and meets interoperability requirements.
Technical Support: Provide 2nd/3rd level support to the IT ServiceDesk, log and troubleshoot incidents, and collaborate with engineering teams to develop solutions.
Project Management: Manage upgrades of meeting room tech, administer telecom systems, and support mobile device management.
Documentation: Create and maintain design, testing, and implementation documentation, optimizing processes to enhance service delivery.
Requirements:
· IT Degree in Computer Science
· 4+ years IT experience
· Strong technical background with unified communication solutions.
· Project Management experience
· Knowledge of MTR Solutions
· Audio & Video Codecs
If you are an experienced IT Officer and have experience with Unified Comms, please forward your CV to margaret.parker-grimes@senitor.ie
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